If you purchased your mobile phone through Virgin, it came locked to that network. This means that you cannot use your phone with a different mobile service provider until you get an unlock code. This can be very inconvenient if you find yourself traveling abroad, as you will have to pay high roaming fees to use the phone on your trip. Call your Virgin Mobile customer service representative.
How to unlock a mobile phone: a guide to unlocking any phone or network
Click 'Get Unlocked' to Find the code to your phone in 3 easy steps using our unlock finder! Locked phones are phones that come with calling plans and are purchased through a specific carrier like Virgin. Your phone carrier has set up the software used on the phone so that it is locked to that specific carrier, meaning that the phone will work with a SIM card from that carrier only. With the lock in place you cannot use a different carrier. Your service provider, Virgin has enabled the network restriction in your Samsung phone so that you are unable to use your phone with any other GSM network. The manufacturer has locked the cell phone to Virgin.
Mobile Country Codes (MCC) and Mobile Network Codes (MNC)
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More and more Britons are getting their phones unlocked. Not only does an unlocked phone let you take advantage of cheap SIM only deals across the entire range of networks. It also makes it easier to pass on your old phone to a family member or friend. But although mobile phones have been a huge part of our lives for the best part of 20 years, confusion still surrounds the process of getting them unlocked. And that's where we come in.