Klm tug

People like Harrie en Heino, who use their tug to give planes a nudge in the right direction. I spent a day on the job with them. They still get a kick out of their work. We start the day by checking our planning computer, even though we know things will have often changed within half an hour.

By John Hutchinson for MailOnline. It is a time when emotions are already heightened, but these airport farewells just got a lot more tearful. Dutch airline KLM allowed friends and family members to write special messages to their loved ones and leave them attached to headrests on their plane seats. Called Cover Greetings, the service was offered at Amsterdam Schipol Airport, where airline workers are seen helping people write messages then rushing to the place to make sure they are in place by the time passengers board. Passengers are shocked to find personalised greetings from loved ones on board their flight. It's all too much for this lady who sheds a tear after reading her special message.

Ever wondered if a plane can taxi backwards? Or if the cockpit windows can open? Time to find the answers to five aircraft mysteries you and I were wondering about! Airplane mystery number one!

Video images have emerged purportedly showing the moment that a KLM Boeing under tow collided with ground support equipment at Amsterdam Schiphol. The aircraft is shown being towed into a parking position before its outboard right-hand General Electric CF6 strikes a cargo-loading vehicle, apparently unattended, on the ramp. Photographs circulated on social media last week showed a KLM at Schiphol with substantial damage to its outboard right-hand engine following a ramp strike with a freight loader. This airframe — which Flight Fleets Analyzers lists as a year old jet — has previously been involved in a towing accident, suffering serious damage in when a tractor became wedged under its fuselage.